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Lük Beautifood

We sure do!Within Australia&#xA0;Shipping is free for all orders over A$65. You receive a tracking number from Australia Post. &#xA0;If your order is under A$65, we charge A$8.For the USA&#xA0;we offer free shipping for all orders over US$45. &#xA0;We use USPS Ground Advantage which includes a tracking number. &#xA0;If your order is under US$45, we charge US$5.For International (excluding USA), we offer free shipping for all orders over A$80. &#xA0;We use Australia Post&apos;s INTL Standard / Pack &amp; Track which includes a tracking numbr. For more information on our shipping and delivery, <a href="https://lukbeautifood.com/pages/shipping-delivery" rel="noopener noreferrer" target="_blank">click here</a>.

We sure do!. Within Australia Shipping is free for all orders over A$65. You receive a tracking number from Australia Post.  If your order is under A$65, we charge A$8. For the USA we offer free shipping for all orders over US$45.  We use USPS Ground

Do you offer free delivery?

Delivery & Shipping

Why are most products out of stock?

When will the Lip Care + Body range be back in stock?

Will all products return?

Lip Care + Body Collection

How do I create an account?

How do I login to my account?

How do I reset my password?

How do I change my account details?

How do you protect my data & privacy?

How do I check my order history?

My Account

How long will my order take to be delivered?

Do you offer tracking?

What do I do if my order was damaged in transit?

What do I do if my order has missing / wrong items?

Which countries do you ship to?

I purchased a product from a store / stockist can I return it to you?

Can I return a product?

When will I get my refund?

My product is damaged or poor quality can I get a refund?

I received wrong / missing items what do I do?

What if my return is late?

Returns & Exchanges

What's the status of my order?

My Order Status is showing as delivered but I haven't received it.

My items arrived damaged, what should I do?

How do I edit or cancel my order?

How do I edit my shipping address after I've ordered?

An item I want to order is out of stock. Is it coming back?

How do I track my order?

My PayPal hasn't cleared when will my order be despatched?

There was a website problem when I was ordering.  Did my order go through?

There is a problem with the website.  I can't place my order.

Order & Payment Issues

What payment methods do you accept?

Something I ordered is now on sale, will you match the new price?

What is Afterpay and can I use it?

How do I pay with an e-gift voucher?

Payment Options

What is Lük Loyalty?

How do I check my points balance?

How long do points last?

How do I redeem my points?

Can I use my points with another discount or coupon code?

How long before my points show in my account?

Loyalty Programme

I tried to use my 15% welcome voucher but it didn't work.

I tried to use my $10 coupon but it didn't work.

Can I use a promo / coupon code more than once?

I haven't received my 15% welcome coupon

Can I use a coupon code with a gift voucher?

Can I use more than one coupon code per order?

Can I use a coupon on top of a promotion?

When does my Gift Card /Voucher expire?

Where do I find current promotions?

Something I ordered is now on sale, will you match the price?

How do I use my Gift Card / Voucher?

I have a coupon code for $10 but it's not giving me the full discount

Promotions, Coupon Codes, Vouchers

Where can I buy your products in store?

Stockists

What is Lük Beautifood's sustainability policy?

Are your ingredients ethically sourced?

What is your packaging made of?

How do I recycle my empty containers?

Are your products 100% recyclable? Do they meet Australia's National Packaging Targets 2025

Do you offer free delivery?Updated 7 months ago