I tried to use my 15% welcome voucher but it didn't work.Updated 6 months ago
Sorry about that.
Here are a few possible reasons why it didn't work:
- You might have already used it on another order
- There is a minimum spend amount of $50 for the coupon to be valid
- The coupon is not valid for samples, value sets (savings already built into the price) or seasonal gifts
- The coupon may have expired
- You can usually only use one per order
If none of these seem to be the issue, please take a screenshot or let us know what error message you are getting and we will investigate and help you out.