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Promotions, Coupon Codes, Vouchers

I tried to use my 15% welcome voucher but it didn't work.

Sorry about that. Here are a few possible reasons why it didn't work:. If none of these seem to be the issue, please take a screenshot or let us know what error message you are getting and we will investigate and help you out.

I tried to use my $10 coupon but it didn't work.

Sorry about that. Here are a few possible reasons why it didn't work:. If none of these seem to be the issue, please take a screenshot or let us know what error message you are getting and we will investigate and help you out.

Can I use a promo / coupon code more than once?

It depends on the coupon. Some coupons are valid for one use per customer per order, others might be valid for multiple uses. Please check the terms and conditions of your coupon code.

I haven't received my 15% welcome coupon

Well that's not very welcoming of us is it!. We send you the coupon code by email but sometimes the emails end up in Spam / Junk so please check there first and if you still can't find it, just get in touch with us and we'll send you a new coupon cod

Can I use a coupon code with a gift voucher?

Yes you can!. The Gift Voucher is considered a form of payment so you can use a discount coupon and the gift voucher coupon in the same order.

Can I use more than one coupon code per order?

It depends on the terms and conditions of the coupon code(s) you are trying to use. Some coupon codes are set to be combined which means that you can use two coupons in the one order.  For example a cart discount coupon + free shipping coupon but it

Can I use a coupon on top of a promotion?

It depends on the terms and conditions of the coupon. Some coupon codes are only valid on full-priced products, so if we have a product on sale or already discounted, then your coupon may not work. If you are using your Lük Loyalty points or a Gift V

When does my Gift Card /Voucher expire?

You have 3 years from the date of purchase to use your Gift Card / Voucher and you don't have to use the full amount in one transaction.  If you have a remaining balance, you can use it for more than one purchase, providing it's still within the 3 ye

Where do I find current promotions?

The best way to find out about our current promotions is to become a Lük Beauty and subscribe to our newsletter. Follow us on Instagram and Facebook too @lukbeautifood

Something I ordered is now on sale, will you match the price?

Unfortunately we can't price match if you have placed your order. You can always purchase an extra one to keep or to giveaway 😉. The best way to learn about offers, discounts and sales is to sign up and check your emails each week!.

How do I use my Gift Card / Voucher?

Please refer to this article for details.

I have a coupon code for $10 but it's not giving me the full discount

All coupon codes are in Australian Dollars - A$. If you order from outside of Australia, the discount will be converted to your own currency to the value of the coupon in A$