As soon as you place your order, you will receive an order confirmation email with a summary of your order. Once we have packed and dispatched your order, you will receive another email from us with your tracking number so that you can track your ord
First check that your parcel hasn't been left in an unusual place or perhaps left with a neighbour. Once you've done that, contact us with the details of your order:. We will attempt to track your order for you, or arrange for a replacement order to
Oh no!. We package our goods with care and secure them to make sure they are sturdy before shipping but we know that sometimes parcels are damaged in transit. Please take a photo for us so that we can share that with our carriers. Send us an email wi
No changes can be made to your order once payment has been made. We do not provide a refund if you change your mind on an item, so please choose carefully when making your selection.
No changes can be made to your order once payment has been made so please be careful when entering the details. If you want to change the shipping address associated with your account, you can do that by signing into your account and there you can ch
Oh sorry about that 😏. We do occasionally run out of stock or have delays in stock arriving from our manufacturers.*. We We rarely remove core products from our range. If an item is not being restocked, we remove it completely from our store. If an
Once we have shipped your order, we will send you an email that will have your tracking number included. You can use this number to track your order. Just click the link in the email.
That's so annoying isn't it? We know you want your beautifood goodies ASAP!. As soon as your payment clears, we are automatically notified in our store and we will process your order as soon as we have payment clearance (usually within the day). If
Ah technology, don't you love it 😄. If your order made it through, then you will have received an order confirmation email from us that looks like this:. If you don't have an email like this, you can login to your account and check your order histo
Ah technology - don't you love it 😫. We're sorry our website is causing you problems. If you can please send us an email with some details, we can get our tech people to look into it:. You can try refreshing the page - it usually is a button on your